Types of Chatbots Your Business Needs!

I'm Bot.

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Types of Chatbots

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Button-based Chatbots

Rule-based Chatbots

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Keyword-based Chatbots

Machine Learning chatbots

Hybrid Chatbots

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Voice Bots

Conversational Chatbots

I'm Bot.

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Types of Chatbots Your Business Needs!

I'm Bot.

Chat-bot.

Types of Chatbots

Button-based Chatbots

Mostly used for FAQs

1.

Rule-based Chatbots

Function on if/then logic, aka Linguistic chatbots

2.

Learn More

Keyword-based Chatbots

Use NLP to process info & respond

3.

Machine Learning chatbots

Smartest ones; learn from user behaviour

4.

Hybrid Chatbots

Combination of Rule-based & AI/ML chatbots

5.

Know more

Voice Bots

Popular due to their ease of use; like Siri or Alexa

6.

Conversational Chatbots

AI-based applications with advanced neural networks

Engage with users on personal level

7.

I'm Bot.

Chat-bot.