3 Powerful Twitter Case Studies Worth Reading


The big questions is “How was Twitter going to make you money and could it make meaningful revenue?”

Even for most savvy marketers, it has proved to be a great organic platform to promote their brand and blogs to a large world audience, but it took time and persistence.

I just stumbled up on these really cool case studies from the blog of Jeff Bullas. Must thank him for putting together this data.

Case Study 1: Promoted Tweets

Airbnb (@Airbnb) is a community marketplace for people to list, discover and book unique accommodations in more than 26,000 cities and 192 countries. Whether an apartment for a night, a castle for a week or a villa for a month, Airbnb is the easiest way for people to monetize their extra space and showcase it to interested travelers.

It was designed from day one to be easy to use and is gaining some serious traction online.

Air bnb advertising n Twitter

The challenge

In addition to their short- and medium-term rentals, @Airbnb needed to promote a new program of monthly sublets that meets the demand of customers seeking longer-term housing solutions.

The solution

@Airbnb used Promoted Tweets to tap into their enthusiastic customer base to get the word out about the new sublet program on Twitter. To stimulate interest in the program and drive sales, @Airbnb created an offer of $200 off monthly sublet rents.

Air Bnb sponsored tweet

According to Michael Schaecher, the Marketing Manager at Airbnb.

We can extend the life of a Tweet with Promoted Tweets in timelines, and because of that, we can extend the life of the product launch itself.

The results

Airbnb achieved an engagement rate of over 4% for one of their Promoted Tweets. The shelf life of the message extended beyond the campaign period as followers continued to discover the Promoted Tweet in their timelines.

They achieved a 4+% engagement rate for their promoted tweeta campaign.

Takeaway tip

Share an exclusive offer to increase awareness and drive high engagement.

Case Study 2: Promoted accounts

HubSpot  is an inbound marketing pioneer that provides B2B companies with an all-inclusive software platform. They have been at the forefront of social media and content marketing and have always been creative with their marketing. The company currently works with over 7,500 companies in 46 countries to help them drive and convert leads.

Hubspot Advertising on Twitter case study

The challenge

HubSpot wanted to find a more effective way to:

  • Generate new leads
  • Engage existing followers
  • Increase sales conversion rates
  • Improve the return on investment of their marketing dollars

 The solution

HubSpot used Promoted Accounts to target B2B decision-makers with marketing-related interests. The company also launched Promoted Tweets in timelines targeted to followers and users similar to those followers. These Tweets not only offered educational content relevant to marketers, but also included a specific call to action, such as an invitation to attend an informational webinar, download a marketing e-book or register for a free marketing assessment.

Huspot promoted acount

“Not only are we driving new business at a 46% lower cost per lead, but our lead conversion rate is also 48% higher on Twitter compared to other platforms.” – Dan Slagen Head of Paid Marketing at HubSpot

The results

By connecting with a highly relevant audience through Promoted Accounts and increasing engagement with Promoted Tweets, HubSpot experienced gains in sales, conversion rates and ROI, as well as a significantly lower cost-per-lead.

  • 150% increase in sales through Twitter
  • 46% lower cost-per-lead
  • 32% ROI

Takeaway tip

Reach new customers with Promoted Tweets.

Case Study 3: Promoted Trends

LG is an electronics global technology brand that is involved in home entertainment, mobile communications, home appliances and air conditioning. They decided to conduct a marketing campaign that included a Promoted Trend.

Using Promoted Trends, Twitter users see time, context and event-sensitive trends at the top of the Trending Topics list on Twitter. This gets some serious eyeballs with 200 million Twitter users using the social network every month.

The challenge

LG wanted to promote a new phone in the UK . With many phones competing for brand awareness they wanted to cut through the clutter online.

The solution

They launched a Twitter exclusive treasure hunt around a Promoted Trend called #LGTicketHunter.

The example below shows how it would have appeared on Twitter. This advertising appears at the top left of your Twitter account.

Promoted Trends on Twitter

The results

The results were significant and provide a glimpse of what can be done on Twitter.

LG Ticket Hunter Promoted trend on Twitter

  • 50,000 hashtag mentions
  • 20 million impressions
  • 5,000 tweets per hour
  • 12,000 engagements

This was not just a Twitter campaign but a full interactive markting campaign over 5 days. The Twitter “Promoted Trend” was run over  two of those days.


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What  about you?

So how effective has Twitter been for you in promoting your brand. Has your approach been more organic rather than paying to get online attention and awareness?

Have you been thinking of running an advertising campaign on Twitter? Have you ever paid to market on Twitter the past and if you did how successful was it?

Look forward to reading your feedback in the comments below.